Get The Label
Get The Label Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Get The Label has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good deals, Easy ordering, Good selection.
Cons: Cannot phone or talk to a human if a problem occurs, Contact almost impossible with human, Customer service rubish.Recent recommendations regarding this business are as follows: "They take extremely long so I don’t think if u need your item early u should use them", "Don’t shop at get the label", "Definitely not easy to return", "Do not buy from them", "Hard to get a refund if things go wrong".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Get The Label has 2.7 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good deals, Easy ordering, Good selection.
Cons: Cannot phone or talk to a human if a problem occurs, Contact almost impossible with human, Customer service rubish.Recent recommendations regarding this business are as follows: "They take extremely long so I don’t think if u need your item early u should use them", "Don’t shop at get the label", "Definitely not easy to return", "Do not buy from them", "Hard to get a refund if things go wrong".
Review authors value the most Exchange, Refund and Cancellation Policy and Diversity of Products or Services. Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Missing my parcel
Im a really unhappy with the service because my parcel recently lost with Evri
So just I want my money back please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey hardly reach out in a timely manner
The item took extremely long to
Come now it finally came its very very smalll and I regret this experience as a first time customer
Preferred solution: Full refund
User's recommendation: They take extremely long so I don’t think if u need your item early u should use them
London, England
Find order delivery
Absolutely pathetic. Waiting to be put through to speak to customer services for over an hour to then be put through to an answer machine. Im still no better off
User's recommendation: Don’t shop at get the label
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Missing parcel and wrong order received
I managed to get through to customer service eventually on the number u gave out . Unfortunately I have to order everything again , return items that are wrong and hopefully keep my fingers crossed they find my missing parcel . Then they will refund me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
This product doesnt work for me
I am 76 years old...shaving my face for 40 years
I have used straight edge razors that work better then your product.
I have tried many times to contact you to no avail
Please send me a return label for order 908869
User's recommendation: Definitely not easy to return
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Strabane, Northern Ireland
Resolved: Because I can’t get a reply for 5 days
Company fixed the issue and I have been provided with apology. With your help and my persistence, they finally answered my emails and as my size in the lost item I ordered I was given a full refund via Clearpay as I was fully paid up, so thank you for all of your help in finally getting me my money back.
Not wyuite sure yet, still early days
No idea if when I’ll receive a reply or get a refund including postage.
However, before I knew it, there was a problem with my order. They said as soon as they found out where my parcel is, it would be delivered, but that never happened. I can only assume they have lost my parcel, as nothing has yet been delivered. I've not heard from EVRI since (10:45 - Mon, Jun 10, with the message: 'We're sorry, your parcel has been delayed.
We're working to get it on its way on the next working day and we'll let you know once it's out for delivery') but sadly, nothing yet. I'm still waiting and now it's Mon, June 17th. I can't seem to get hold of 'Get the Label', even though tomorrow is the last day to contact me. I've read others saying the same; you can't speak to a human and you wait forever to receive a message to find out what they intend to do, as far as talking to EVRI, to sort this out for me.
It's just ridiculous. Firstly, you talk to a machine, then send an email to a company that doesn't respond very quickly, or at all, but they're quick enough to take your order and pocket your money.
- Good deals
- Easy ordering
- Placing an order
- Not being able to talk to a human
- Emails take 5 days or more to get a reply
Preferred solution: Deliver product or service ordered
User's recommendation: If you have a problem don’t expect it to be resolved very quickly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Cannot call them; they keep saying '5 days'. Contacted them when the order arrived a week ago; missing items in the order.
All they say is 'we will get back to you in 5 days'.
Contact number does not work. It's a rip-off.
- Customer service rubish
Preferred solution: Refund for missing items
User's recommendation: Do not buy from them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: To help get things off my chest
Company fixed the issue and I have been provided with apology. I was given a full refund from Get The Label, it took awhile but we finally got there.
I've since received a message saying that they've spoken to Evri and it can take 3 to 5 days for them to investigate and find out where my order is. Evri have since replied saying my order has disappeared, (I have my feeling on that remark) but it's best not to say anything.
Anyway, GTL have said I'm getting a refund. I hope the p/p will also be included. I'm not sure whether they will pay me or Clearpay. I have paid in full though with Clearpay, so I'm not sure how things will go, but if they pay Clearpay, I'm hoping they will refund me.
Only time will tell, fingers crossed. This feels like such a mess.
- Good deals
- Cannot phone or talk to a human if a problem occurs
Preferred solution: Full refund
User's recommendation: Hard to get a refund if things go wrong
Resolved: Hypero7@***.com
Why have a phone number if it won't take calls? It's a total waste of anyone's time. Why have the number there in the first place?
Camberwell, England
Wrong order
Could not get through...1234****i900987****323r5yuiioiu654322****7887tr4rrrtyuiuuuytyyuiiuytrrryuuuyyttt
Pinner, England
Very difficult to speak to a human…wow why make it so hard…
Tried to speak to someone in regards to undelivered items ,took two days to get hold of had to search the whole web to get secret number.a mission in its own right might have to go to other sites which are easier to communicate with such a shame
- Good selection
- Contact almost impossible with human
Preferred solution: Deliver product or service ordered
User's recommendation: Be very cautious
Companies Similar to Get The Label
MandM Direct
“Ordered size 9 trainers, but they sent size 7s, which didn't fit. Doh! Sent them back, but they refused...“
USC
“It is completely impossible to contact this company via any means. They are like a ghost company or a...“
Secret Sales
“I bought 6 items only 2 was delivered for almost a month and they didn't respond to my email am.nit...“
Mainline Menswear
“Hi i have used mainline menswear and been very happy ,i had a delivery yesterday from mainline menswear...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.